Electric car subscription service Onto has partnered with RAC on its servicing and roadside assistance for its products.
The deal means the RAC is now responsible for servicing more than 6,000 Onto electric vehicles (EV), which the firm claims is the largest electric car fleet in the UK.
Servicing is carried out by the RAC’s mobile technicians at Onto customers’ homes or workplaces, aiming to make the subscription service as “hassle free” as possible, the firm said. All of the RAC’s EV technicians are qualified to the Institute of Motor Industry’s Level 3 standard.
As part of an initial two-year contract, the RAC will also provide roadside assistance to all of the vehicles in the subscription firm’s fleet. The RAC’s patrol vans use a number of EV-specific breakdown equipment, such as EV Boost emergency mobile charging units, and the All-Wheels-Up rapid recover system that gives a flatbed capability to a standard patrol van.
Dan Sparks, CEO Business at the RAC, said: “We’re thrilled to start working with Onto, the clear leader in the electric car subscription field and a company that’s ideally placed as drivers increasingly want the benefits of switching to electric cars but without the hassles of traditional ownership.
“As well as the RAC’s renowned roadside assistance service, which already caters for the needs of electric car drivers, we’re extremely pleased to be providing mobile servicing to Onto’s entire electric car fleet, which is one of Europe’s largest. We’re able to service customers’ vehicles at a place and time to suit them, making it as simple as possible for Onto customers to enjoy the benefits of driving and running an electric car.”
Rob Jolly, CEO and co-founder at Onto said: “To meet the experience that our subscribers expect from Onto, we needed a trusted partner that we could depend on for first-class roadside assistance and servicing. The RAC’s reputation, along with its focus on innovation and adaptability to meet the needs of a new electric car era, make it the obvious choice for Onto. This partnership makes our all-inclusive subscription even more simple and convenient for people to drive an electric car.”
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