Infrastructure + technology

Duracell E-Charge partners with Paythru

EV payments platform Paythru has been selected to power the payments infrastructure for the Duracell E-Charge ultra-fast charging network.
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James Evison

EV payments platform Paythru has been selected to power the payments infrastructure for the Duracell E-Charge ultra-fast charging network.

The Duracell E-Charge network recently launched six UK ultra-fast charging locations developed and funded by The EV Network (EVN).

It continues to build its network of high-powered charge points across motorways, retail and hospitality venues, and city hubs under the Duracell brand through a licensing agreement.

The company has chosen Paythru as its payments provider to offer the full end-to-end payments layer across the network, ensuring every transaction is seamless, secure, and optimised for revenue, it said.

As well as ultra-fast chargers, Duracell E-Charge said it “aims to be the network that drivers trust” and it “plans to focus on ease of use and reliability by offering a high-quality, dependable charging experience and intuitive customer-focused interfaces with 24/7 support”.

Keith Brown, founder and CEO, Paythru, said: 

“Duracell E-Charge is setting a new benchmark for the UK’s public charging infrastructure by focusing not just on charging speed but also user experience – an area where customers consistently say EV charging needs to improve.

“The Duracell E-Charge Network is setting the goal of 99% uptime to tackle driver concerns about reliability. Truly offering 99% uptime means not just that the charger is on 99% of the time, but that payments go through efficiently so users can charge.  Paythru will help it differentiate by reducing payment failure rates to near zero, with an industry-leading 99.8% payment success rate, well above the industry average.”

Mark Bloxham, Duracell E-Charge, said: 

“Every journey depends on reliable, seamless payments. With reported figures of up to 25% of charging failures being driven by payment processes, and payment failure being within U.K. regulations on downtime, this is a key area of focus. With Paythru, we have a platform purpose-built for EV networks, delivering enterprise-grade reliability, automated settlement, and multi-channel payment options that scale effortlessly as the network grows.

“Drivers can plug in with confidence, and operators can focus on growth and customer experience rather than worrying about payments. Paythru understands EV infrastructure at a level that more generic payment providers simply don’t.”

Image courtesy of Duracell E-Charge

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