Sunday, December 22, 2024
Infrastructure and TechnologyLatestNews

GRIDSERVE launches app

GRIDSERVE has launched the GRIDSERVE app to bring added benefits and features to regular and new customers. 

To celebrate its launch, the company is offering 20% off charging this summer when paying through the app. 

It can be used across over 190 locations on the GRIDSERVE Electric Highway, including tElectric Forecourts, Electric Super Hubs at motorway service areas, and Electric Retail Hubs.

The app helps users find the best charging location which then can be navigated to through Google Maps, Apple Maps or Waze, with real-time availability statuses on all charging locations. Once at the chosen GRIDSERVE charger, it can be used to pay for the session. 

While charging, users will be able to monitor their charge, see charging curves and track when their vehicle will be ready to continue on its journey.

Following the end of the charging session, receipts will be automatically emailed to the users chosen email along with a charging summary.

Rebecca Trebble, Chief Customer Experience Officer, said: 

“We have listened to our users and made it easier to receive receipts as we look to constantly improve our service. With 20% off charging across our locations this summer, it’s the perfect time to utilise the network and the app for a summer adventure.”

Rob Borley, CEO at Dootrix, that has been working with GRIDSERVE on selected projects since 2019 helping to build some of its technology solutions, said:

“This state-of-the-art technology creates the roadmap for continued advancements that can be made quickly to meet future needs and empower EV drivers even more.”

A novel feature of the new mobile app is the visualisation of the variation in the speed at which the EV is charging during a session, known as the charging curve, giving drivers additional insight into their charging experience.  

Borley added: “This is made possible by a very strong technical connection to the chargers themselves; real-time data from the chargers enables the app to build charging curves of the number of kilowatts that are being delivered to the vehicle throughout the charging session.”

Image courtesy of GRIDSERVE.

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