UK Power Networks has upgraded its ChargePoint Navigator tool to provide clearer, faster and more actionable insights into EV charge point connections.
The free tool can be used for councils that are planning, funding and delivering public charging infrastructure, with an enhanced Connections Insights offering customers greater clarity on likely connection costs, eligibility and timelines for each individual charge point, it said.
The platform’s new automatic assessment of connection viability offers a benchmark that reduces the need for manual interpretation and helps set expectations early, supporting smoother pre-connections application conversations and greater confidence when navigating DNO processes.
The tool was originally launched in 2024 to support applications for the Local Electric Vehicle Infrastructure (LEVI) fund, helping councils move from a 37% first time success rate to 100% in the space of a year.
After listening closely to customer feedback, the platform has now evolved, shifting from broad webinars to tailored one to one engagement with LEVI lead local authorities and expanding its features to support every stage of deployment.
ChargePoint Navigator is free and available to all 133 local authorities in UK Power Networks licence area, with 108 local authorities using it, up from 82 in May 2025.
SP Energy Networks and Transport for Wales, and now Northern Ireland Electricity Networks too have all begun using the tool, expanding its coverage to local authorities in Scotland, the North West and the whole of Wales.
Lynne McDonald, head of local net zero at UK Power Networks DSO said:
“Every improvement in ChargePoint Navigator is shaped directly by the day-to-day challenges our users face and what they have told us matters.
“We’ve listened closely to councils, and these new enhancement ensure they can make confident, data driven decisions for their public EV charge point roll out from the very start.”
Tim Middleton – Network Innovations Manager at Kent County Council, working with ChargePoint Operator Urban Fox, said:
“The upgrades made to ChargePoint Navigator this year have made our site selection significantly quicker and easier. Having the local authority and CPO working from the same tool and dataset helps keep the rollout on track.
“The new connections functionality alone saves us a huge amount of time – with costs, eligibility and guidance all in one place, we can quickly identify which sites are feasible and work far more efficiently with our partners.”
Image courtesy of UK Power Networks
