EV charging platform firm Spirii has partnered with AI-startup Lumina to develop and integrate an intelligent maintenance platform called Charger Health.
The firms made the move after describing the EV charging industry as entering a “new phase”, which was shifting focus from network expansion to optimising the performance, uptime, and reliability of existing charging networks.
Built on more than 3 billion data logs from thousands of chargers connected to Spirii’s charge point management platform, Charger Health uses predictive machine learning to detect, resolve, and prevent charger issues.
The system’s custom AI models continuously monitor the chargers for both visible and hidden issues, including declining performance, low utilisation, and connectivity problems, the firm added.
In addition, Spirii said that chargepoint operators using the platform will have real-time visibility into chargers at risk and receives automated, targeted recommendations for each charger’s configuration, usage patterns, and location, making it possible to resolve issues remotely without on-site intervention.
Charger Health is also one of the first platforms to embed real-time AI agents and predictive machine learning directly into daily charging operations, the company added.
Tore Harritshøj, CEO and co-founder of Spirii, said:
“With Charger Health, we’re enhancing our proactive maintenance model, giving CPOs using our platform the ability to predict failures, resolve many of them remotely, and keep chargers operational at peak performance.
“This drives higher reliability, a better end-user experience, and improved charger utilisation – critical for growing a profitable, competitive charging business. We’re proud to have collaborated with Lumina on the development of Charger Health and are excited to scale this innovative technology across our markets.”
Mikkel Weikop, co-founding partner at Lumina, said:
“Charger Health accurately detects and forecasts faults, helping operators improve reliability and deliver a more consistent charging experience for EV drivers.
“Without intelligence built into your OCPP machine, every problem remains a black box. Charger Health identifies what the problem is and why it occurs, so it can be detected and solved intelligently before the customer encounters it.”
Image courtesy of Spirii