EV charging platform Monta has launched a new industry benchmark to rank the real-world performance of chargers across Europe and UK.
The ranking the Top 10 DC and Top 50 AC charge points in the first quarter of 2025, based on tens of thousands of live charging sessions.
The EV Charge Points Performance Score, developed using live platform data and driver feedback, is designed to provide charge point operators (CPOs) and hardware manufacturers with the most accurate, transparent and user-focused view of charger reliability to date.
It comes as Monta, which powers over 170,000 charge points globally, said there were “troubling gaps” between reported uptime and actual session success rates.
While average uptime figures for many DC chargers are commonly cited at 97% or above, Monta’s platform data shows that only 90% of charging sessions across Europe result in a successful energy transfer, meaning drivers complete their charge without interruption or error.
These figures suggest a disconnect between how the industry reports performance and what EV drivers actually experience at the charge point.
The Monta Performance Score is calculated from three core indicators: charge success rate, uptime rate, and user satisfaction rate.
In Monta’s Top 50 AC ranking, the first place is held by Siemens (SiCharge CC AC22, Germany), followed ex-aequo by Alfen (Twin, Netherlands) Landy & Gyr (INCH Pro, Switzerland) both with a score of 84,78, illustrating a high level of reliability on the top three models, with less than 0.5 points difference.
The gap between first and tenth place is just 2.11 points and between first and 25th of less than 5 points, testifying to an overall high level of performance among the models evaluated.
In terms of UK chargers present, ProjectEV was in the top 25, and Rolec and Cord also featured.
Direct current (DC) charging stations saw the Finnish-born Kempower C-Series terminal come out on top with a score of 90.85, 4 points ahead of the runner-up.
This high score illustrates excellent operational reliability and a very solid user experience, in a segment where technical constraints are even greater than in AC.
Italy’s Alpitronic has four models in the top 10 (2nd, 3rd, 5th and 6th places), confirming its position in the DC segment.
Scores range from 90.85 to 79.53, a gap of 11.32 points, wider than in the AC ranking. This shows that performance on DC terminals varies widely from model to model, probably reflecting the technical complexity of high-speed loads.
Casper Rasmussen, CEO & Co-founder of Monta, said:
“The electrification of mobility will only succeed if trust in the charging experience becomes absolute. Hardware availability is not enough; what matters is how chargers perform in the real world, every day, for every driver. This ranking is our way of anchoring the industry around shared performance standards, grounded in data and designed to improve outcomes for all stakeholders: manufacturers, operators and users.”
“EV drivers don’t judge performance based on specs, they judge it based on outcomes. If we want a frictionless, scalable charging experience, we must build on shared standards and close the loop between data, design and delivery.”
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